Privacy Policy

Anthony P. Ritchie Gemworks Privacy Policy

Introduction:

We believe privacy is important, and we take it seriously. We only collect data as necessary to process orders you may place on our site, to communicate with you about such orders, and to inform you about any important company updates. Additionally, our site hosting platform, Wix.com, may collect some essential data necessary for basic site functionality and to ensure a good user experience.

We do not engage in any tracking of users, nor do we store any personal information beyond what is necessary to process orders and communicate with you about them.

We do not send out mass communications, advertisements or newsletters unless you have specifically requested such communications, and we will honor any opt-out requests from you about such communications.

We do not sell, rent or lease your information to any other businesses or entities. We will not share your information with any other entities unless legally required.

We do not employ any cookie technologies other than what is essential for our site’s functionality.

Please see additional information below for further explanation of our Privacy Policy.

What Type of Information Do We Collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback and product reviews.

How Do We Collect Information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why Do We Collect Such Personal Information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To comply with any applicable laws and regulations.

How Do We Store, Use, Share and Disclose Our Visitors' Personal Information?

We do not sell, rent or lease our customer data to third parties.

We may disclose your personal information, without notice to you, to comply with applicable laws and regulations or in the good faith belief that such action is necessary to:

Respond to a subpoena, search warrant or other lawful request for information we receive;
Otherwise protect and defend our rights and/or property.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How Do We Communicate With Our Site Visitors?

We may contact you to notify you regarding your account or order, to troubleshoot problems with your account or order, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms of Service/User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Our Use of Cookies

As our company is hosted on the Wix.com platform, Wix uses certain essential cookies in order to function properly and ensure an appropriate user experience.

Wix uses cookies for important reasons, such as:

To provide a great experience for our visitors and customers.
To identify your registered members (users who registered to our site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

We do not use any non-essential cookies, for tracking or otherwise.

How Can Our Site Visitors Withdraw Their Consent?

If you don’t want us to process your data anymore and/or would like any stored data about you removed, please contact us at: dataprefs@aprgemworks.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting to our website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Last updated: 6-10-2025 – initial posting.

Our Contact Information

If you have any questions about our Privacy Policy or privacy practices, please feel free to email us at privacy@aprgemworks.com.